Privacy Policy - HeadStart Online

Your privacy is important to us. As a visitor to the website, you can be assured that if you choose to contact us via our website, we will not share any personal information about you with third parties without your permission. The only exception would be if your communication highlighted a child protection issue, or other issue that may result in police action. In such circumstances, we may be legally obliged to take action.

The HeadStart Newsletter

In line with the General Data Protection Regulations (GDPR) which came into effect in May 2018, all subscribers of the HeadStart newsletter have been asked to re-confirm their subscriptions based upon a 'opt in' selection. We have also moved the 

Our Newsletter now uses GovDelivery as our email marketing provider.

All data is processed in accordance with the Data Protection Act 1998 (DPA). This means that we are the licensee and owner of the personal data processed by GovDelivery on our behalf. Personal data is stored securely by GovDelivery on servers located in the USA and all parties ensure that the personal data is adequately protected in accordance with Article 25 of the EU Directive 95/46/EC and the DPA.

You can opt out of receiving emails from us at any time by logging in to your GovDelivery account.  From here you can also manage your subscriber preferences.

The opportunity to opt out is also offered to you in each individual email campaign we organise via GovDelivery.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

This site uses cookies. Cookies are small text files that are automatically placed on your computer when you visit the website. The vast majority of websites on the internet use cookies.

The HeadStart website is based on a hosting and content management system from a company called Squarespace. The Squarespace system drops a single tracking cookie onto your computer, tablet or phone to determine if you are a unique website visitor. This cookie cannot be used to identify you personally.

Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Finding out about the personal information we hold about you

The Data Protection Act 1998 gives you a number of rights in relation to your personal information. You can find out about your rights, and get further guidance, on the ICO website.

You can ask us whether we are keeping personal information about you, and may choose to restrict the collection or use of your personal information. Please contact us.


School programmes:

What is the purpose of the HeadStart study?

The aim of the HeadStart programme is to provide support to children and young people to improve their general well-being and to support those who may need some additional help coping with difficulties in life. The current research is an evaluation of the HeadStart Wolverhampton programme to find out which kinds of support for children work best.

What is the duration of the HeadStart research?

The evaluation research will run from May 2017 until the end of 2021. The first survey took place in 2017 and there will be follow up surveys over the course of the programme. Parents/Carers will be asked each year if we still have their consent for their child to take part in the study and if they agree, their child will complete a survey once a year for 3-5 years. Some children will have the opportunity to get involved in other evaluation activities (e.g. discussions surrounding their thoughts of the programme) at various points throughout the 5-year period.

What will parents/guardians be asked to do?

We are asking permission for Children to complete a survey in school as part of the HeadStart programme. We will ask some pupils for their thoughts in small group discussions. The survey asks them about their school, friends, and themselves. It takes about 30 minutes. A teacher will be there to help answer any questions. The results will tell us if any children might benefit from additional support. We would like your permission to access other sources of information on your child held by the school or local authority. All information will be used and stored confidentially. The information may also be used for reports about HeadStart but your child will not be identified. 

Who is being asked to take part?

Children in September’s 2018 year 6, year 7 and year 8. Children taking part in community activities will also take part in evaluation. The privacy policy for these programmes is found below.

What will your child be asked to do?

  • Listen to some information about the research.
  • Tick a box if they are still happy to take part.
  • Complete a short survey about their school, friends, and themselves.

What are the possible risks/disadvantages of taking part?

There are no known risks/disadvantages to taking part in this survey. If any risks or disadvantages become known during the research, you and your child will be told immediately. 

Who has reviewed the research?

A Research Ethics Committee in the Institute of Education, at the University of Wolverhampton has approved the research, to protect your interests. If you ever wish to make a formal complaint about the conduct of the research, in the first instance, you should contact Karl Royle, Faculty of Education Health and Well-being, University of Wolverhampton.

What are the possible benefits of taking part?

There is no guaranteed benefit in taking part; however most people find taking part in research rewarding. They will contribute to the development of the Wolverhampton Programme and to the future well-being of local young people.

What data is the research using?

We will use the survey results to understand how children feel about their school, friends, and themselves. We may link the data to local authority information about additional support or services for resilience or emotional well-being. This will be used to understand more about the children completing the survey.

How will my child’s data be stored and who will have access to it?

  • All information will be treated as strictly confidential. The research team will ensure that the highest standards of confidentiality are maintained throughout.
  • The survey data may be used to identify children who may benefit from additional support however following this initial identification the data will be anonymised.  
  • A member of the research team and the data lead at the local authority will have access to the identifiable data from other sources such as health and social care data. Identifiable data will only be used to link different information sources. Once the data is linked, it will be anonymised and the analysis will be carried out on the anonymised data.
  • The University of Wolverhampton will conduct the survey. The website that houses the survey will be completely secure and password protected. All survey data will be stored on a secure and password protected server to which only senior members of the research team have access.
  • All data will be collected and stored in accordance with the General Data Protection Regulation and will be held for a period of 7 years. The University acknowledges individuals’ (data subjects) rights under the legislation to access any personal data held on our systems and in our files upon their request, or to delete and/or correct this information if it is proven to be inaccurate, excessive or out of date.
  • The information may be presented at conferences or used as part of academic publications and a student project. No information presented will identify any individuals involved. 

Community programmes:

 Headstart Evaluation and Research

HeadStart is being evaluated by the Big Lottery Fund and the University of Wolverhampton. We may ask young people for their thoughts about programmes in small group discussions. By taking part in the activity your child’s attendance will be recorded so we can see if the activity has any effect on other parts of their life by linking with other sources of information held about your child by their school or local authority.

We would like your permission to access these other sources of information, for example, we want to see if attending activities like these makes young people feel better about themselves. This might mean that they enjoy school more or have different career goals.

A member of the University’s research team and the data lead and assistant at the local authority will have access to identifiable data from other sources such as school performance data. Identifiable data will only be used to link different pieces of information. Once the data is linked, it will be anonymised and the analysis will be carried out on the anonymised data. Your child’s identity will not be revealed and this will have no impact on anything that happens at school or elsewhere. 

The information may also be used for reports about HeadStart but your child will not be identified.

It may also be linked to information on whether your child has taken part in any other HeadStart activity.

This will be used to understand more about different characteristics of young people and whether activities and support provided to children and young people improves their wellbeing.

How will my child’s data be stored and who will have access to it?

All information will be treated as strictly confidential under the Data Protection Act legislation (this being the current Data Protection Act 1998; The General Data Protection Regulation which will come into force on 25th May 2018 and the Data Protection Bill 2017 soon to be enacted. The research team will ensure that the highest standards of confidentiality are maintained throughout.

Who has reviewed the research?

A Research Ethics Committee in the Institute of Education, at the University of Wolverhampton has approved the research, to protect your interests. If you ever wish to make a formal complaint about the conduct of the research, in the first instance, you should contact Karl Royle, Faculty of Education Health and Well-being, University of Wolverhampton. K.Royle@wlv.ac.uk

HeadStart Quality Survey

We would like your permission to ask young people if they enjoyed the activity, what they learned and whether they felt it was useful for them. This will be done through an online survey and is totally anonymous. Your child’s response will not be identifiable as no identifying information will be collected. 

What are the possible benefits of taking part?

There is no guaranteed benefit in taking part in this survey or other research activities; however, most people find taking part in research rewarding. They will contribute to the development of the Wolverhampton HeadStart Programme and to the future wellbeing of local young people.

What are the possible risks/disadvantages of taking part?

There are no known risks/disadvantages to taking part in this research. If any risks or disadvantages become known during the activity, you and your child will be told immediately.

What data is the survey using?

  • We will use the research results to understand how children feel about the activities and if they have any effect on their general wellbeing.
  • City of Wolverhampton Council will conduct the quality survey. All survey data will be collected anonymously at the last session your child attends either electronically through Survey Monkey using technology provided by the session leader or on paper. Data will be used only by the council and belongs to the council. We will not store or log any IP address. Survey Monkey’s privacy statement is available here. www.surveymonkey.com/mp/policy/privacy-policy/#respondents
  • Responses will be downloaded onto the council’s secure network and accessed only by the Insight and Performance Team. All data will be collected and stored in accordance with Data Protection Act legislation (this being the current Data Protection Act 1998; The General Data Protection Regulation which will come into force on 25th May 2018 and the Data Protection Bill 2017 (soon to be enacted) and will be held for a period of 5-7 years. 
  • Findings may be presented at conferences or used as part of academic publications or a student project. No information presented will identify any individuals who took part. 

Useful resources:

For general queries:                                                

Karl Royle
Faculty of Education Health and Well-being
University of Wolverhampton
WN304

K.Royle@wlv.ac.uk

Or contact HeadStart: https://www.headstartonline.co.uk/contact

You can get independent support and advice from a charity called Young Minds. Their parent helpline number is 0808 802 5544. You can also visit the HeadStart support site: https://support.headstartonline.co.uk/